Smoky MTN Lodging respects your privacy. This policy explains how we collect and use information when you visit www.smokymtnlodging.com, contact us, or make a reservation.

Information We Collect

We may collect information you provide, including your name, email address, phone number, billing information, reservation details, number of guests, and communications with us.

Payment information may be processed by third-party payment processors and may not be stored directly by Smoky MTN Lodging.

Our website may also automatically collect basic technical information such as IP address, browser type, pages visited, and website activity.

How We Use Information

We may use your information to:

Process and manage reservations and payments

Communicate with you about your booking and stay

Provide customer service

Operate and improve our website

Prevent fraud and protect our property and guests

Comply with legal, tax, and regulatory requirements

Cookies and Third-Party Services

Our website may use cookies and third-party services to operate the site, process payments, manage reservations, and understand website usage. These providers may process information according to their own privacy policies.

Your Privacy Rights

Depending on where you live, you may have rights to request access to, correction of, or deletion of certain personal information we maintain about you.

To make a privacy request, contact us at greg@smokymtnlodging.com.

Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.

Changes and Contact

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Questions about this policy can be directed to:

Smoky MTN Lodging

greg@smokymtnlodging.com

www.smokymtnlodging.com